Frequently asked questions
Most of your questions are answered here. If not, message us on WhatsApp.
I'm having trouble placing an order online. What should I do?
If you're having trouble placing an order online, contact us via the chat, on 981 75 64 52, or by email at info@creativadigital.es.
How do I get information about orders I've placed?
Once you've signed in, go to your personal area and click the ‘My orders’ tab, where you'll find your purchase history. You can open any of your orders to download the corresponding invoice.
Can I cancel or change an order after placing it?
If you want to cancel your order after placing it, contact us as soon as possible. Please note that orders already in production cannot be cancelled.
Can I request a test print before placing an order?
We don't offer test prints as standard. If you'd like a quote for a large order and want a test print, get in touch and we'll be happy to help.
Can you give me a custom quote?
Our prices depend on the quantity ordered. For a tailored quote, contact us via our chat, email us at info@creativadigital.es or call us on 981 75 64 52.
How can I contact Creativa Digital?
You can contact us via our chat, by emailing info@creativadigital.es or by calling 981 75 64 52